Turffit FAQ -Frequently Asked Questions
Q Do you have a minimum order?
A Online Turf orders have a minimum quantity size of 10 M2. Collections in person can be for any amount.
Q Does the price include VAT?
A Prices quoted are always fully inclusive of VAT and there are no hidden extras.
Q Can you deliver to where I live?
A If your postcode (please enter your full postcode) does not register on our delivery calculator, please call the office on 01592 869 000 to enquire about delivery. We have delivered turf to Shetland and some of the most remote areas of the UK, but this must be priced on request.
Q Do you provide a laying service?
A We do, you can request a turf laying quote through our website or by phone on 01592 869 000. Our experienced teams work throughout Scotland on installations of all sizes.
Q How is our turf delivered to you?
A For the majority of our pallet deliveries we use the Palletline network. Their trucks deliver to the kerbside only, using a tail-lift offload. All of the deliveries through this method are 24-hr only. Your turf will arrive having been cut little more than 24 hours earlier. Ensuring that you receive the highest quality product.
Q Am I required to be home when the delivery is made?
A If you would like your delivery to be left without a signature simply indicate on the order form. Please include this in the delivery notes on the checkout.
Q What do I do with the pallet once the Turf has been layed?
A Our haulier does not collect pallets, so we ask our customers to dispose of the pallet safely. Some of our pallets come with a refundable £5 deposit if you return the pallet fully intact , with receipt.